Travel Group Ltd
Effective Date: 6 August 2026

1. Introduction

Welcome to SkyWorld Travel Group Ltd. These Terms & Conditions govern your use of our website and the travel services we provide. By using our website or making a booking with us, you agree to these Terms & Conditions.

2. Our Services

SkyWorld Travel Group Ltd provides a range of travel-related services, including:

• Flight bookings
• Hotel reservations
• Holiday packages
• Umrah and Hajj travel packages
• Visa assistance
• Travel insurance
• Airport transfers
• Group and corporate travel

All bookings are subject to availability and confirmation by the relevant travel supplier.

3. Booking Confirmation

A booking is confirmed only after:

• Full or agreed payment has been received.
• You receive a booking confirmation from SkyWorld Travel Group Ltd.

Please check your booking confirmation carefully and notify us immediately if any information is incorrect.

4. Prices

All prices are subject to availability and may change until your booking is confirmed.

Taxes, airline surcharges, and other charges may change before ticket issuance where permitted by the travel supplier.

5. Payments

Payment must be made using one of our accepted payment methods.

Failure to make payment by the agreed deadline may result in cancellation of your booking.

6. Changes to Bookings

Any request to change a booking is subject to:

• Availability
• Airline, hotel, or supplier policies
• Additional charges or fare differences

SkyWorld Travel Group Ltd cannot guarantee that changes will be possible.

7. Cancellations and Refunds

Cancellation requests must be submitted as soon as possible.

Refunds are subject to the terms and conditions of the relevant airline, hotel, tour operator, or other travel supplier.

Some bookings may be non-refundable or may incur cancellation charges.

Service fees charged by SkyWorld Travel Group Ltd may also be non-refundable unless required by law.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate booking information.
• Checking all booking documents upon receipt.
• Ensuring they meet passport, visa, health, and entry requirements for their destination.
• Arriving at airports, ports, or stations in sufficient time before departure.
• Complying with airline and travel supplier conditions.

9. Travel Documents

Customers are responsible for ensuring they hold valid travel documents and meet all immigration, health, and entry requirements for their destination.

SkyWorld Travel Group Ltd is not responsible for any losses arising from incorrect or incomplete travel documentation.

10. Travel Insurance

We strongly recommend that all customers purchase comprehensive travel insurance covering cancellation, medical expenses, baggage, delays, and other travel risks.

11. Supplier Responsibility

Flights, accommodation, transport, and other travel services are provided by independent airlines, hotels, tour operators, and other suppliers.

These services are subject to the terms and conditions of the relevant supplier.

12. Limitation of Liability

To the extent permitted by law, SkyWorld Travel Group Ltd shall not be liable for:

• Delays or cancellations caused by airlines or suppliers.
• Weather conditions.
• Natural disasters.
• Government actions or travel restrictions.
• Industrial action or strikes.
• Losses resulting from events beyond our reasonable control.

Nothing in these Terms excludes liability where it cannot legally be excluded.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where this results from events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, civil unrest, severe weather, or government restrictions.

14. Website Use

You agree not to:

• Use our website unlawfully.
• Attempt to interfere with website security.
• Upload malicious software or harmful content.
• Copy or reproduce website content without permission.

15. Intellectual Property

All content on this website, including text, logos, graphics, images, and design, is the property of SkyWorld Travel Group Ltd unless otherwise stated and may not be reproduced without written permission.

16. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

17. Complaints

If you have a complaint, please contact us as soon as possible so we can work to resolve the issue promptly and fairly.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Changes to These Terms

SkyWorld Travel Group Ltd reserves the right to amend these Terms & Conditions at any time. The latest version will always be available on our website.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

SkyWorld Travel Group Ltd

Email: info@worldwideflight.co.uk

We are committed to providing professional, reliable, and transparent travel services and appreciate your trust in choosing SkyWorld Travel Group Ltd.